In a bad week for personal data and privacy, two separate organizations slip and accidentally release of sensitive information by email. A double data breach risk of personal data of thousands as a health clinic in London and retailer WHSmith are both red face as private data is sent in emails.
The clinic 56 Dean Street left the health clinic in London, apologized for sending the personal information of more than 78o people in an email, including those living with HIV and other sensitive information that they do not really want to be sending hundreds of people. The information includes not only medical data, but also the full names and addresses. An investigation was ordered by the Secretary of Health Jeremy Hunt to find out how the NHS handles confidential information and how an error of this magnitude has violated hundreds of patient privacy.
The error happened Tuesday when the clinic sent his regular newsletter, but included more than 780 details of the patient. The newsletter is initially intended for those who use sexual health clinic services, including HIV. The registration service is also for those who want to use the clinic's electronic service to receive and check online for results and appointments. The clinic immediately issued an apology and will look at how the data breach occurred.
WHSmith, a leading high street retailers in the UK, has also compromised the details of their clients in case of error on the online site "contact us" form accidentally sent out for each customer on subscription email list. Instead of going directly to the company, the information typed in the message box was immediately sent to each person on the company's mailing list. WHSmith were alerted to the error when many enterprise customers emailed and taking to social media. But most were caught in a vicious circle as contact with the company was simply sent to everyone again. WHSmith issued a statement of apology, and immediately removed the Web page until a solution could be implemented.
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