1. Change your passwords
Your first step should be to change your words past -. Not only for the account / Service compromise, but for all accounts and services related to it
For example, if your email account has been hacked, the hacker can simply reset the passwords for all other services that are registered to your email address. The hacker can easily take control of your other accounts.
To be on the safe side, it is best if you change ALL passwords.
Can not access your account? Does the hacker changed your passwords already?
Consult the support pages of the departments concerned to obtain information on such incidents. If they do not offer a solution on how to reset your password, contact their support department and explain the situation. Make sure you include relevant information to confirm that you are the legitimate account holder.
2. Damage Assessment
Know what damage has been done with compromise your account
For example :.
- was your email account used to send spam or viruses to anyone in your address book?
- account was used for illegal purposes?
- was sensitive information or data accessed or stolen from your account or computer?
- financial loss you have incurred due to the incident?
3. Prevent it happening again
- What lead over the hacked account?
- Have you been using a weak password? (Select passwords stronger! security software
- would have prevented the incident? (By installing anti-spyware / malware, antivirus and firewall)
- Is your computer properly secured (for example, the use TrueCrypt to store sensitive data, do not store your passwords and other connection-info in clear)
Note: security problems such as compromised accounts are not always caused by negligence, such as the use of weak passwords or missing security software. obsolete software and firmware can lead to situations like this as well, so be sure to keep all your software, including the operating system itself to update.
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