We are very pleased to announce that we have added seven additional agents to customer support bringing the total number of aid staff 44.
We are now able to provide support in 10 languages!
- English
- Spanish
- French
- Arabic
- Russia
- Dutch
- german
- Japanese
- Italian
- Serbian
Our support donkeys are there to answer any questions you may have regarding HMA ! Pro VPN or help you with any questions you may have. And do not forget you can contact us 24/7 LiveChat, e-mail or telephone.
Email
If you prefer, you can always send us an email with your support questions. We now aim to answer all emails within 24 hours and we work hard to bring that time down. Please email us at info@hidemyass.com
Live Chat
When you visit our homepage, you will see the "Chat with us tab" in the lower right corner. Click on this tab, and complete some basic information to help us better assist you, then click "Start chat" button, and one of our support staff will help you. We are committed, we use human beings (and donkeys *) to HMA! we do not use bots that many companies use.
Phone
Phone support is available for . our customers in the UK Currently, our phone lines are open Monday - Friday 8:00 to 4:00 p.m. GMT, but you can also leave us a voice message at other times and we will get back to you by email or by phone
Do not forget that you can find tons of useful information in our help Center. tips, tutorials and troubleshooting.
* No donkeys are harmed in the answering support tickets.
Thank you!
HMA! Team
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